| by Kevin Monte de Ramos
"powerful and alluring to utility corporate executives seeking to strengthen their bottom lines...Monte de Ramos creates a tapestry of strategies, business decisions, actions, and programs that can produce a victory banner for all the players. "
—Wally Nixon, Director, Low-Income Programs
Entergy Services, Inc.
The low-income population represents a valuable market segment within the utility service territory. Forty-seven million individuals live near poverty, occupying over 35 million households. Together, these households represent 28% of the $159 billion U.S. home energy market. This book illuminates the interaction between poverty and the public utility. Building upon established approaches, Kevin trips the alarm by asking industry participants to carefully consider fresh prospectives. Social workers, regulators, program managers, corporate executives, and even the general public will find common ground within the content of this work.
Key Features & Benefits
- Speak the language of corporate executives
- Raise shareholder value through charitable giving
- Reduce operating expenses through
community-based outsourcing
- Spur targeted growth within your service territory
- Realize success by funding for your initiatives
Contents
- Realities of the Utility Marketplace
- Evolution of Low-Income Programs
- Building a Business Case for Low-Income Utility Programs
- Household Subsidies
- Service Affordability Programs
- Market Transformation Programs
- Community Development Initiatives
- Assessing Your Situation
- From Concept to Reality
- Designing Your Program
- Putting It All Together
About the Author
Kevin Monte de Ramos has been an energy efficiency consultant since 1989. Employed by A&C Enercom, Kevin worked as the lead evaluator and DSM consultant for Columbia Gas Systems. During the early 1990s, Kevin developed the nation's first low-income customer data warehouse, the Energy Services Information System. This system greatly improved operating efficiencies and led to his involvement in the design of notable low-income assistance programs: CAP, CARES, LIURP, and WarmChoice. In November 1998, he co-founded NeXT Century Software to ease the load research process. In 2000, Kevin formed a private consultancy, KMDR Research. Today, Kevin demonstrates how utility shareholder value is enhanced through low-income initiatives providing technical assistance to CAAs, CBOs, utilities, and government agencies.
386 Pages/Hardcover/2004
ISBN 0-87814-883-3
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